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Dr. Nancy Zare, sales psychologist, is the founder of Rapport Builderz, a consulting firm that prescribes to entrepreneurs and small business owners how to approach, follow up and convert prospects into clients. She's the author of two books (a third to be released January 28, 2020), and numerous articles. She earned a Boston University undergraduate degree, and Boston College master and doctorate. Nancy is certified in sales training and adult education. A former professor at Springfield College and Salem State University, her previous jobs also include direct sales of consumer products, and marketing director of Employee Assistance Programs for Mt. Auburn Hospital. Interests include 12-step recovery programs, spirituality, natural health, classical music, and theater. She currectly lives outside Boston, and her burning desire is to go racing on the Autobahn in Germany. Her keys to success are passion, compassion, and the Platinum Rule.